PanaxGo Lab Limited (referred to as "we", "our", and "us") understands and respects your desire to maintain your privacy. It is our priority to maintain your privacy in all of your dealings with us, including through your use of the Golden Walk move-to-earn app ("App").
This Privacy Policy applies specifically to the Golden Walk mobile application distributed through Google Play, Apple App Store, and other authorized platforms.
To provide our services, the App facilitates the following core functions which require data interaction:
We are headquartered in the British Virgin Islands (BVI). This Privacy Policy is intended to explain how we collect, use, and protect your personal information in accordance with global data protection standards, including the BVI Data Protection Act 2021.
This Privacy Policy covers your identifiable personal information.
General Information: Common examples include your name, username, password, IP address, unique device identifiers, gender, address, telephone number, email, date of birth, payment details, and Digital Wallet details.
M2E Specific Information: We also collect information about your location and physical movements (step-count, GPS/Cell-ID location, etc.) in order for the App to function properly and to monitor and verify forms of eligible movement. You may turn location monitoring on and off using your device settings; however, if you disable this functionality, we will not be able to collect movement data, which will prevent tracking and/or conversion of your movement into rewards.
We may collect personal information in the following ways:
Information you give us: By creating an account, linking social media, granting consent to access your device's microphone, camera, photo albums, motion activity, or location services, or contacting our customer support.
Information collected automatically: Technical information including your IP address, browser type and version, operating system, time and date of access, duration of use, device telemetry, movement activity logs, and user activity logs.
Sensitive Information: We will only collect sensitive information (e.g., health or biometric data) with your explicit consent and where reasonably necessary for the provision of our services.
We may use your personal information for purposes including:
Background location access is used only during active exercise sessions to track movement, calculate distance, verify exercise activity, and generate movement-based rewards.
Background location access is activated only during active exercise or movement tracking sessions initiated by the user, even when the device screen is locked or when the user is multitasking with other applications.
We do not use background location data for advertising, profiling, or marketing purposes.
We generally do not disclose your personal information to third parties, except in the following circumstances:
As required by law: To comply with any legal or regulatory obligations, including the Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) regulations.
Service Providers: To our external service providers, such as cloud hosting, data analysis, payment processors, analytics providers, and advertising networks, on a strict confidential basis.
Business Transfers: If we buy, sell, or merge any business or assets, your information may be disclosed to the prospective buyer or seller.
Security: We maintain commercially reasonable technical, administrative, and physical security measures to protect your information. Cryptographic protocols protect your digital wallet and financial data during transmission.
Cross-Border Transfers: Because we utilize global IT services and cloud platforms, your personal information may be stored or transferred outside your country of residence, including to the British Virgin Islands and other locations. By using our services, you consent to this transfer.
Retention: We will keep your information only as long as reasonably necessary to fulfill the purposes for which it was originally collected, after which it will be safely deleted or anonymized.
Our App and website may use cookies, local storage, analytics SDKs, and similar technologies to improve functionality, authenticate sessions, analyze usage, verify transactions, and enhance user experience.
If you disable certain tracking or storage technologies, some features of our services may not function properly.
You have the right to request access to, correction of, or deletion of the personal information we hold about you. You may also opt-out of receiving marketing correspondence.
To exercise your rights or if you have any privacy-related complaints, please contact us at:
Email:
[email protected]
Address: Commerce House, Wickhams Cay 1, PO Box 2283, Road Town,
Tortola, VG 1110, British Virgin Islands
We provide users with the ability to delete their account and associated personal data at any time.
How to request deletion: You can submit an account deletion request directly within the Golden Walk App settings by navigating to your Profile/Account settings and selecting "Delete Account". Alternatively, users may request deletion by contacting us at [email protected].
Data Retention Upon Deletion: Following an account deletion request, identifiable personal information (such as name, email address, IP address, and historical precise GPS location traces) will be deleted or permanently anonymized from our active systems within 30 days.
Certain financial records and transaction logs may also be retained for longer periods where required to comply with legal obligations, fraud prevention, AML, or CTF regulations.
If you are a resident of the European Economic Area (EEA) or the UK, we recognize your rights under the General Data Protection Regulation (GDPR). These include:
Our services are not intended for individuals under the age required by applicable local laws to use blockchain-enabled or digital asset services.
We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information.
This Privacy Policy was last updated on May 27, 2026. We reserve the right to make changes to this Privacy Policy at any time. We encourage you to regularly review this page to ensure you are aware of any updates.